Legal Center

Important legal documents and policies that govern your use of the SOLUTION platform

Terms & Conditions

Comprehensive terms governing your use of the SOLUTION platform, including user responsibilities, limitations of liability, and dispute resolution procedures.

Last updated: March 9, 2026 Read
Privacy Policy

Details on how we collect, use, store, and protect your personal information. Includes your privacy rights and how to manage your data.

Last updated: March 9, 2026 Read
Code of Conduct

Community standards and behavioral expectations for all users. Learn what conduct is prohibited and how violations are enforced.

Last updated: March 9, 2026 Read
Disclaimer & Liability

Important limitations on SOLUTION's liability and disclaimers. Understand what we are and are not responsible for on the platform.

Last updated: March 9, 2026 Read
Additional Notices

Refund policy, dispute resolution procedures, account termination policy, and other important operational policies.

Last updated: March 9, 2026 Read
Get Help

Questions about our policies? Contact our support team for clarification or consult with legal professionals for advice specific to your situation.

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⚠️ Legal Disclaimer

These policies are provided for informational purposes. While they are carefully drafted to protect both the platform and users, they may not address all circumstances or fully comply with all applicable laws in your jurisdiction.

For users who need explicit legal guidance: We strongly recommend consulting with a qualified attorney licensed in your jurisdiction to review these policies, understand your specific rights and obligations, and ensure compliance with local laws before using this platform.

Quick Questions?

Your rights include access to your personal data, correction of inaccurate information, and deletion under certain circumstances. See our Privacy Policy for complete details. You also have the right to dispute transactions through our dispute resolution process.

First, try to resolve directly with the other user. If that fails, you can file a formal dispute through the platform within 30 days. SOLUTION will investigate and make a determination within 10 business days.

No. All workers are independent contractors. This means you're responsible for your own taxes, insurance, and business compliance. See our Independent Contractor Agreement for details.

We use encryption, secure servers, and industry-standard security measures. Payment information is handled securely through Paystack. See our Privacy Policy for complete security details.

Refunds are available within 30 days for incomplete work or quality issues. Partial refunds are issued based on percentage of work completed. See our Refund Policy for complete details.
Need Legal Help?

While we provide comprehensive policies to protect both our platform and our users, legal matters can be complex and jurisdiction-specific. For questions about how these policies apply to your specific situation, consider:

  • Business Attorney: For contract and platform-related questions
  • Tax Professional: For tax and self-employment questions
  • Insurance Broker: For business insurance and liability questions
  • Data Protection Officer: For privacy and data handling questions
  • Labor Attorney: For employment classification questions (if you're a client)