Find quick answers to common questions about ErrSol.
General Questions
ErrSol is a trusted marketplace platform that connects service professionals (workers) with clients who need their services. Whether you're looking to hire someone for a project or offer your services, ErrSol makes it easy and secure.
ErrSol is free to join as both a client and a worker. We charge a small service fee on transactions to cover platform maintenance and improvements.
Yes! We use industry-leading security measures to protect your data and ensure safe transactions. All users go through verification processes, and we monitor all activity for fraud and misconduct.
For Workers
Sign up on our platform, complete your profile with your skills and experience, and get verified. Once approved, you can start accepting jobs and earning money.
Complete your profile, set competitive rates, maintain high ratings, respond quickly to job inquiries, and deliver quality work. Building positive reviews and ratings is key to getting more jobs.
Once a job is completed and approved by the client, the payment is released to your wallet. You can then withdraw your earnings using your preferred payment method.
For Clients
Log in to your client account, go to "Post Job", fill in the details (title, description, budget, deadline), and post. Qualified workers will then apply for your job.
Review applicants' profiles, ratings, experience, and proposals. You can message them to ask questions before making a decision. Choose the worker who best fits your needs and budget.
Communicate your concerns with the worker first. If the issue cannot be resolved, you can file a dispute through our platform, and our support team will investigate and make a decision.
Payments & Refunds
We accept various payment methods including credit cards, debit cards, and mobile money. The exact methods available depend on your location.
Refunds typically take 5-10 business days to appear in your account, depending on your bank and payment method.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.